Terms and Conditions

1. Introduction

Welcome to KOWD Limited. These Terms and Conditions ("Terms") govern the use of our translation, subtitling, and transcription services ("Services"). By engaging our Services, you agree to be bound by these Terms.

2. Services

KOWD Limited, trading as KOWD Language Services, offers the following Services:

3. Service Agreement

By placing an order with KOWD Limited, you enter into a contract with us for the provision of the requested Services. All orders must be confirmed in writing (email is acceptable).

4. Pricing and Payment

4.1. Pricing: Our pricing is determined based on the specifics of each project and will be quoted in advance.

4.2. Payment Terms: Payment is due within 30 days of the invoice date unless otherwise agreed in writing. Late payments may incur interest charges.

4.3. Currency: All prices are quoted and must be paid in GBP, EUR, or USD.

4.4. Payment Methods: We accept card payments via Stripe and Revolut.

5. Confidentiality

We respect the confidentiality of your documents and information. We will not disclose any confidential information without your prior consent, except as required by law.

6. Accuracy and Quality

6.1. We strive to deliver high-quality and accurate Services. However, the final responsibility for the use of translated, subtitled, or transcribed material lies with the client.

6.2. Revisions: If you are not satisfied with the work, we offer a revision service. Requests for revisions must be made within 14 days of delivery.

7. Deadlines

We will adhere to agreed deadlines where possible. However, KOWD Limited is not liable for delays caused by circumstances beyond our control.

8. Intellectual Property

8.1. Ownership: You retain all intellectual property rights to your original documents.

8.2. Licensing: By providing your documents to us, you grant KOWD Limited a non-exclusive, royalty-free license to use, reproduce, and modify the documents as necessary to perform the Services.

9. Liability

9.1. Limitation: To the maximum extent permitted by law, KOWD Limited will not be liable for any indirect, incidental, or consequential damages arising from the use of our Services.

9.2. Maximum Liability: Our maximum liability for any claim related to our Services will not exceed the total amount paid by you for the specific Service.

10. Termination

Either party may terminate the agreement with immediate effect if the other party breaches any material term of the agreement and fails to remedy the breach within 14 days of receiving written notice.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Amendments

We reserve the right to amend these Terms at any time. Any changes will be posted on our website and will become effective immediately upon posting.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

KOWD Limited
Email: lingo@kowd.uk
Phone: +447375994413

Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.